FAQs

You can place an order through our website by selecting your desired floral arrangement and following the prompts to complete the checkout process. If you need assistance, our customer service team is here to help.

Yes, we offer same-day delivery for orders placed before 2:00 PM. Orders placed after this time will be delivered the next day.

We deliver to all locations within Dubai and its surrounding areas. If you’re unsure whether we deliver to a specific area, please contact our customer service team for confirmation.

Absolutely! We offer bespoke arrangements tailored to your preferences. Please contact our customer service team to discuss your customization requests.

If the recipient is not available at the time of delivery, our delivery team will attempt to leave the arrangement with a neighbor or at a secure location. We will also contact the recipient to arrange a convenient delivery time.

To prolong the life of your flowers, trim the stems at an angle, change the water every two days, and keep the arrangement away from direct sunlight and drafts. Our arrangements come with care instructions for your convenience.

Yes, you can schedule a delivery for a specific date during the checkout process. For time-specific deliveries, please contact our customer service team to make arrangements.

We accept all major credit cards, debit cards, and online payment options such as PayPal. All transactions are secure and encrypted.

We strive for complete customer satisfaction. If you are not happy with your order, please contact us within 24 hours of delivery, and we will work with you to resolve the issue, including offering a replacement or a refund.

You can reach our customer service team via email at support@damaflowers.com or by phone at +971-555080454Our team is available to assist you from 9:00 AM to 9:00 PM, seven days a week.